Showing posts with label 10. Show all posts
Showing posts with label 10. Show all posts

Dec 4, 2011

10 Things u must CHANGE today!

Well here are we are again! This is another episode if what you can call the  10 series, in which I present 10 things I discover to be interesting, impressive, or inspiring. You can read a previous post from the 10 series here. Now, I have had this post drafted since Oct 15th, but never really had the heart, energy or even the words to finish it until today. I felt there was something missing but with the events that have happened lately: Jeita, Lebanon vs. Korea soccer game, Allouch vs. Shokr's boxing match, university student related incidences and elections, GEW, $32 million paid to STL, power blackouts across Lebanon, MEA strike, and of course the consistent dismissal of citizens rights to a law that protects them against violence, have all left me thinking that this post can not be put off any longer. So here they are, in no particular order, 10 things we can no longer afford to maintain.

1. Ignorance: We can no longer afford not to know. Not nowadays and not anymore! You cannot live in a certain part of the world, and not understand what laws govern it, and how they might impact you. You cannot open a bank account without learning what the regulations and fees required are, purchase a product online without reading the fine print, or marry someone without meeting the family or friends. Since we were all born with the cells, nerves and blood circulation that enables each of us to learn, ignorance is therefore a choice. I firmly believe that you have the right to freely choose anything you want; however, I also believe that your choice is flawed if you have not considered its implications before hand. Ignorance is costly because it results in giving up your free will and ability to decide on your own. Lack of information means that you hand over different aspects of your life to someone else more knowledgeable than you, like a bank, a politician, a firm, an airline, MTCtouch, Alfa, a cab driver, the car dealer and so on and so forth… That’s a lot of people/ organizations controlling what should be YOUR life. You do not need to transform yourself into a Mr. / Mrs. Know_it_all, but at least be aware and constantly search for information and assess its credibility prior to taking or holding back action.

2.  Indifference: There is nothing more irritating than carelessness. You might think that you are only one person, and so you cannot cause a lot of harm or result in any good. But you and I both know that this in not true. Ghandi, Fairuz, John Lenon, and your teacher, each one of those is one person and yet they influenced you and the world in more ways than I can list here. I am not saying that you go on hunger strike, but while simple acts of compassion or consideration cannot cause radical change, they can incrementally make the world around you a little bit better and make you a bit more integrated with your community around you. We are social beings after all, social being derived from society, and therefore it’s simply unnatural to go around disconnecting yourself from what goes around.

3.  Parroting: Parrots are beautiful creatures, but here’s a newsflash: YOU ARE A HUMAN BEING! Which means you have brain cells that can accumulate and analyze information better than any other being out there. So I suggest you use them. If you were intended to repeat everything you have heard or seen without thinking about it or adding value to it, then you would have had two wings and lots of colorful feathers, living in the amazons or in someone's living room eating crackers. Successful people are those who add value, to everything they do, but especially to things they say. Words travel fast, and are used to judge your character often.  It is crucial then that you understand the importance of thinking about what to say and when to say it before you say it. Repetition is a great tool for memorizing, but what future employers, employees, even life partners are looking for is someone who can think for his/herself, has valuable input to share and can contribute to positive change instead of repeat and mimic inherent ideologies and concepts.
 
4. Tautness and Conformity: Adhering to the rulebook and implementing policy and procedure to a T, without questioning them, breeds nothing but underdeveloped capacity. Because only through questioning, discovering, exploring and exposing yourself to people, cultures and concepts beyond your comfort zone will you learn and improve. You think you are just being a good citizen, student or employee, or you might be too scared or too indifferent to rock the boat, but what you are really doing is building your own cage by limiting yourself and settling for conditions that are either unjust or at best, in severe need of improvement. Remember: "The hope of a secure and livable world lies with disciplined nonconformists who are dedicated to justice, peace and brotherhood." Martin Luther King, Jr.

5. Making fun of others: No one cares if you are a celebrity judge on Celebrity Duets, and no one cares in what context, whether funny haha, a wink or a simple hand gesture; making fun of people, regardless of their condition, reflects nothing but poor taste and cruelty. Making a habit of such a behavior turns the human soul mean, disrespectful and borderline racist. Now, if you do not care about your image, or your personal development as an individual, then you better at least worry about Karma, because it does not play nice with bad boys and girls.

Oct 17, 2011

10 reasons why Roadster deserves RESPECT, not just Loyalty...

While we all know how well managed a brand like Roadster is, how many people enjoy its food and how many loyal customers it has. Below is a list of why not only do I love the diner, the food and the people who work there. I RESPECT THEM!

I respect Roadster because:
1. They learn fast & make changes quickly: There was a time when if you felt like a delivery from Roadster's, their operators would drain your credit, patience and appetite. But those days are over. You call Roadster today, and I almost guarantee that you will get a girl, who is polite, friendly but not fake, will confirm your contact details and address fast, and will take your order and cross sell other menu items even faster... Whether they invested in a new calling system or grilled their standards into the brains of their employees... They do it well!
2. They say NO to lame excuses: When they say your order will arrive in 35 minutes... they ARE at your door after 35 MINUTES! They don't use traffic as an excuse in the most traffic congested city in the region!
3. They keep their promise: When you read in their menu that there is rocket leaves in a salad. You get big, juicy, fresh, green rocket leaves... and not just 2 or 3 leaves... you get a whole pile of them!
4. They are GENEROUS: When I order a salad and ask for a dressing other than the one mentioned on the menu, they send me both for no extra charge. Sure it's not much, and I won't use the other dressing anyway, but it tells me they are NOT cheap!
5. They pay attention to details: When you order from Roadster, your food is packed properly. Their packaging keeps the food where it should stay and yet is easy to open. You might say these are basics, but there are brands out there that still get it wrong! Also their accompanying set of utensils (labeled the Perfect Set) is perfect indeed. There is everything you need in there from toothpick to a fork and knife.
6. They keep it simple: No fancy names of food in their menu, no fancy talk over the phone. Everything is well explained, in visible font. You know what you will get when you make that order. The only surprise you are getting is a happy one.
7. They don't offer something new, unless they have mastered the basics, the classics, and made it their own: Roadster didn't just jump onto the diet/ light train that's taking Beirut by storm. They stuck to their guns and did what they do best, made sure no one can do it better, and THEN took it a step further. So when they introduced their Low- Cal menu, it was credible, because people knew that Roadster rarely messes up, if ever.
8. They have raised the standards of the food and restaurant industry in Lebanon: Let's face it, I know a lot of restaurants out there who claim they have accreditation from ISO, or some other institution we have never heard of. But when dietitians, nutrition majors and academic professors take samples of Roadster's food and tell you its CLEAN, GOOD QUALITY and among the best there is... then it probably is! Trustworthiness doesn't come from a stamp, or a label, it is gained because you DO NOT compromise quality, EVER! And you respect the intelligence of your customers.
9. Consistency, Consistency, Consistency: Everyone will get a hot juicy yummy burger every time, a cold crunchy fresh salad every time, or a warm creamy pasta every time... everyone... every time!

10. Value is not an option, or a promise, it's a way of life: If you check Roadster's website, you will read that they have 5 core values. Now, if you are not a fan of business and marketing talk, let me just give you the bottom line: these people have found a way, to provide QUALITY food, RICH flavor, GOOD experience and for a GOOD PRICE. I know that that Roadster is not affordable for every one. And even if you can afford it, you will probably break the bank if you have it regularly. But, I also know that you can enjoy one of the yummiest burgers out there with fries and salad to match for just over $10. Something I am sure is virtually impossible at those other burger places popping left, right and center!

So there you have it! 10 reasons why I am enforcing the togetherness they have included in their logo, and though there is nothing forever, let me tell you, I am gonna be their friend for quite a long, long, long time!








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